OVERVIEW
This website is operated by Sanctuary Online. Throughout the site, the terms “we”, “us” and “our” refer to Sanctuary Online. Sanctuary Online offers this website, including all information, tools, content and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing or subscribing to our services, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms of Service”, “Terms”), including any additional terms and policies referenced here or available by hyperlink (such as our Privacy Policy and Disclaimer). These Terms of Service apply to all users of the site, including without limitation users who are browsers, members, customers, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you must not access the website or use any services.
Any new features, content, or tools which are added to the current site or membership platform will also be subject to these Terms of Service. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website or Services following the posting of any changes constitutes acceptance of those changes.
Our website and membership platform are hosted and supported by third-party service providers who provide the online platform that allows us to offer our digital products and services to you.
SECTION 1 – ONLINE SERVICE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, territory or country of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependants to use this site under your supervision.
You may not use our Services or content for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright or privacy laws).
You must not transmit any worms, viruses, malicious code or anything of a destructive or disruptive nature.
A breach or violation of any of the Terms will result in an immediate termination of your access to the Services and/or your account.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason, subject to applicable law.
You understand that your content (excluding payment information) may be transferred unencrypted and involve:
(a) transmission over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card and payment information is always handled by third-party payment processors and is encrypted during transfer over networks in accordance with their policies.
You agree not to reproduce, duplicate, copy, sell, resell, share or exploit any portion of the Service, use of the Service, or access to the Service, or any content on the website, without express written permission from us.
Headings in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information and education only and should not be relied upon as the sole basis for making decisions without consulting more complete, primary or timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site and Services.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our memberships, programs, and other offerings are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)
Certain memberships, programs, classes, digital products or services may be available exclusively online through the website. These products and services may have limited availability and are subject to our refund, cancellation and access policies.
We make every effort to display as accurately as possible the images, descriptions and experience of our offerings. We cannot guarantee that your device’s display of colours or media will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction, and may exercise this right on a case-by-case basis. We may limit the quantities of any products or services that we offer. All descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product or Service at any time. Any offer for any product or service made on this site is void where prohibited by law.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected immediately.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order, registration or subscription you place with us. We may, in our sole discretion, limit or cancel purchases or Memberships per person, per household or per account.
You agree to provide current, complete and accurate account information for all purchases and Memberships made via our website. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
For more detail about cancellations, renewals and refunds, please review our Refund & Cancellation Policy (if applicable) and Membership terms contained in or referenced by these Terms.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools or integrations over which we have no control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features (including tools and resources). Such new features and/or services will also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party sites, and we do not warrant and will not have any liability or responsibility for any third-party materials, products, services or websites.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content or any other transactions made in connection with third-party websites. Please carefully review the third party’s policies and practices before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products or services should be directed to the third party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain submissions (for example, testimonials, feedback, or contest entries), or without a request you send creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate or otherwise use in any medium any comments that you forward to us. We are not obligated to:
(1) maintain any comments in confidence;
(2) pay compensation for any comments; or
(3) respond to any comments.
We may, but are not required to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or which violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You agree that your comments will not contain unlawful, abusive or obscene material, or any malware or code that could affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or mislead us or third parties as to the origin of any comments. You are solely responsible for your comments and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy. Please review our Privacy Policy for more information on how we collect, use and protect your information.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
From time to time, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions related to descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order or subscription).
We are not obligated to update or clarify information in the Service or on any related website, except as required by law. No specified update or refresh date applied on the site should be taken to indicate that all information has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions set out in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any applicable laws, regulations or codes;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, intimidate or discriminate;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or other malicious code that may affect the functionality or operation of the Service or any related website;
(h) to collect or track the personal information of others without consent;
(i) to spam, phish, pharm, pretext, spider, crawl or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service, other websites or the internet.
We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time, without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through the Service are (except as expressly stated by us) provided “as is” and “as available” without any representation, warranties or conditions of any kind, either express or implied, including implied warranties of merchantable quality, fitness for a particular purpose, durability, and non-infringement.
To the fullest extent permitted by law, Sanctuary Online, its owners, directors, employees, contractors, instructors, affiliates and service providers shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, special or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data or replacement costs, arising from your use of the Service or any products, or for any other claim related to your use of the Service or any product.
Where liability cannot be excluded under applicable law, our total liability shall be limited to the amount you have paid to us for the Services in the twelve (12) months preceding the claim.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Sanctuary Online and our owners, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, instructors and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
SECTION 15 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion will be deemed severed from these Terms. This determination will not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our site and Services, or by notifying us that you no longer wish to use the Services.
If, in our sole judgment, you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of New South Wales, Australia, and the courts of New South Wales shall have non-exclusive jurisdiction.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
[email protected]